Privacy Policy

Effective Date: 4th June 2025

This Privacy Notice outlines how Mathnasium Franchisor LLC (“Mathnasium”, “we”, “us”) collects, stores, uses and shares personal data of individuals in the United Kingdom, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable laws.

This Notice applies to personal data collected via the Mathnasium UK website and during our business activities, including prospective customers, students, instructors and franchisees. It does not cover third-party websites.

Controller Information

Mathnasium Franchisor LLC is the data controller of the personal data collected in the UK. You can contact us at:

Email: [email protected]

UK Representative: John Preston [email protected]

Summary of Topics

  • Information You Provide
  • Information We Collect Automatically
  • Information from Other Sources
  • Cookies
  • Lawful Basis for Processing
  • Disclosure of Personal Data
  • International Transfers
  • Children
  • Marketing
  • Security
  • Data Retention
  • External Links
  • Your Rights
  • Changes to This Policy
  • Contact Details

Information You Provide

We collect personal data when you:

  • Fill in forms (e.g. “Contact Us”) on our website or in person
  • Subscribe to newsletters or communications
  • Apply for roles (e.g. as an instructor)
  • Communicate with us via phone, email, or other means Personal data may include:
  • Full name
  • Business or home address
  • Telephone number
  • Email address
  • Employment history (for job applicants)
  • Any other personal details you provide

Providing this data may be necessary for contract fulfilment or pre-contractual steps. Failure to provide it may prevent us from providing services or considering your application.

Information We Collect Automatically

When you visit our website, we may collect:

  • IP address
  • Browser and device type
  • Date, time and duration of visit
  • Pages visited
  • Operating system
  • Referring websites
  • Other technical data

We do not link this data to your identity and collect it for statistical and analytical purposes.

Information from Other Sources

We may receive personal data from third parties (e.g. franchise lead generators, events), including:

  • Name
  • Contact details
  • Business affiliation
  • Available capital (if relevant to franchise ownership)

Cookies

We use cookies to enhance your experience and to understand how our website is used. Cookies are small text files stored on your device. They help us recognise your device, store preferences, and analyse website traffic.

When you first visit our website, a cookie banner allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences

You can also manage cookie settings at any time through your browser or by revisiting the cookie preferences tool.

For more information about cookies and how to control them, visit www.allaboutcookies.org. Please note that some website features may not function properly without cookies.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity: to deliver services, process enquiries, or consider job applications
  • Legal obligation: to maintain records and comply with UK laws
  • Legitimate interests: for business operations, communications and marketing (balancing your rights and freedoms)
  • Consent: where required (e.g. certain marketing communications, testimonials)

Disclosure of Personal Data

We may share your personal data with:

  • Affiliates within the Mathnasium group (e.g. in the US or Hong Kong)
  • UK-based and international service providers (e.g. IT support, hosting)

We ensure appropriate safeguards, such as data processing agreements, are in place. We do not sell or rent your data.

International Transfers

If we transfer your personal data outside the UK (e.g. to the US or Hong Kong), we ensure compliance with UK data protection laws using:

  • Standard Contractual Clauses approved by the UK Information Commissioner’s Office
  • Other legally recognised mechanisms

You may request further details via [email protected].

Children

Our website is not intended for individuals under 13. We do not knowingly collect personal data from children. If you are under 13, please do not use the website or provide any personal data.

Parents/guardians may contact us to have such data removed.

Marketing

Where legally permitted and subject to your consent where required, we may contact you via email or SMS about our services. You can withdraw consent at any time:

  • By clicking “unsubscribe” in our emails
  • By replying STOP to our SMS
  • By contacting [email protected]

Security

We implement appropriate technical and organisational measures to protect your personal data. However, data transmission over the internet is not entirely secure. We cannot guarantee the absolute security of information transmitted to us.

Data Retention

We retain personal data for only as long as necessary for the purposes it was collected:

  • For contract purposes: for the duration of the relationship and statutory limitation period
  • For legal obligations: as long as required by law (e.g. tax, accounting)
  • For marketing: for up to 12 months from your last engagement, unless you opt out sooner

External Links

Our website may link to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy notices separately.

Your Rights

Under the UK GDPR, you have the following rights:

  • Access: to know what personal data we hold
  • Rectification: to correct inaccurate or incomplete data
  • Erasure: to request deletion in certain cases
  • Restriction: to limit processing in certain cases
  • Portability: to obtain your data in a structured format and transfer it
  • Objection: to certain processing (e.g. marketing)
  • Withdraw consent: where processing is based on consent

You may exercise your rights by contacting: [email protected]. We may need to verify your identity before processing your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Changes to This Policy

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions or concerns about this policy or your personal data, please contact:

Email: [email protected]